By Post:
Buggy Dough
Newspaper House, 40
Churchgate, Bolton, BL1 1HL

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail:

By Phone:

By Email:

We will confirm receipt of your complaint within 72 hrs and normally provide a response within 28 days. If our response is delayed we will let you know, ensuring that your complaint is dealt with within 8 weeks.

If you are unhappy with our response, you can contact:

• The Financial Ombudsman (Financial Ombudsman Service, Exchange Tower, London E14 9SR. Telephone: 0800 023 4567. Website:;
• Citizens Advice;
• Various consumer protection
authorities and associations;

If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at