Buggy Dough Ltd is the data controller for the purposes of the use of the personal information you provide to us. Further information about how we use your personal information can be sought from our Data Protection Officer.
Buggy Dough Ltd
The Car Depot
Buggy Dough Limited (Company number. 11009753) Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd.’s permissions as a Principal Firm allows Buggy Dough Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.
We are registered with ICO (Information Commissioner’s Office) (No. ZA287195)
We are a credit broker and not a lender.
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor and we act as their agent for this introduction. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). For your reassurance, all of the lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.
How and why we use your personal information
We will process the personal information you provide us when we have your consent to do so. In addition to this, we may also process your personal data based on our legitimate interests in doing so. This means that we will use your personal information in the manner you would expect us to with regards to arranging motor finance for you.
We will use the personal information you provide us with to progress your application for motor finance. This includes using your information such as your name, address and date of birth to check your credit profile, which allows us to forward your application for motor finance to a suitable finance provider. We will carry out credit reference agency searches to find the most appropriate finance for your circumstances. Whilst we will restrict searches of this nature to as few as possible, there will be occasions where multiple searches are required.
We will share the personal information you provide to us with other organisations involved in your motor finance application.
In addition to the third parties listed below, we, or any of the finance lenders that we may introduce you to, may ask for your permission to view your income and expenditure via your banking information. This will only ever take place where you give express consent to do so, and for the purpose of ensuring that you are only offered credit products that you can afford.
Where we have permission to do so, we may provide you with marketing material in relation to products and services we may offer, where we do provide this information we will always give you an easy method to stop receiving it in the future.
We do not require your personal data to be provided to us further to any direct contractual requirement with us, however, if you do not consent to us processing it this will mean that we will not be able to progress your finance application. We, at times, source personal data from third party lead generators. We will only ever use such third parties where they have been provided with consent to provide us with your personal data.
We, along with the other organisations we may share your personal information with, will keep records of your finance application and documents you provide to us, in addition to recordings of telephone conversations we and those other organisations may have with you.
Categories of personal data
We will not generally process any special categories of personal data, that is, information that is sensitive, such as:
In limited circumstances, and only with your consent, we may process information about your health. We will only ever do so where you disclose any health issues you may have to us and by using that information we can help with ensuring your finance application is progressed properly.
Who will we pass your personal data to
Some service providers may occasionally carry out functions on our behalf. This can include data Storage and Organisation and Data Processing. Any service providers that we share personal data with will be required to keep the data safe and process it only in accordance with the instruction of the Data Controller, Buggydough Car Finance.
Who we may provide your personal data to
We will only ever provide third parties with your personal information where we need to do so to progress your application, as such, we may provide it to any of the following third parties (further
details of how your personal information is used by each of the third parties listed can be found by contacting us. Where available, we have included a link/web address for each respective privacy notice, detailing how that third party will use your personal information);
Credit reference agencies
(provided via Auto Convert (Blue Owl Network Ltd)
Third party providers electronic signature platform providers
Xima Software Ltd
Details of transfers to third country and safeguards
Whilst our own data storage facilities are based in the UK, we may also use “Cloud” based data storage solutions to process your data. Where we make use of such storage, we will ensure that your personal data is kept safe. Where the Cloud provider transfers data outside of the European Economic Area, we will ensure that that Cloud provider only transfers personal data to countries with adequate data protection measures in place.
Retention of your personal data
We will ensure that we only retain your personal data for as long as we need to, specifically with regards to the reason you provided it to us in the first place. We will retain your personal data for a longer period than the length of any finance agreement you enter into as a result of our processing of your personal data. We will retain your personal data in this manner to be able to provide you or any third party involved in your finance application with information in relation to that application. We will also retain your personal data to allow us to resolve any complaints.
Your rights with regards to your personal data
You have the right to the following with regards to your personal data:
The right to object to processing, or to request we process your personal data for limited purposes
The right to have your personal data removed from our records
The right to have the details of your personal data amended if what we hold is wrong
The right to have your personal data transported to another organisation
The right to request a review of any automated decision making we use with regards to your finance application
The right to be provided with copies of the personal data we hold about you
You also have the right to withdraw your consent for us to process your personal data at any time.
Should you wish to exercise any of these rights, or need any further information, please contact the Data Protection Officer using the contact details listed above
If you have any complaints with regards to our data processing practices, we will be happy to assist. In these circumstances, please contact the Data Protection Officer. If you are not satisfied with this, you may contact the Information Commissioner’s Office (the UK regulator with regards to data protection). You may do so by calling 0303 123 1113 or visiting www.ico.org.uk
We make use of automated credit decision making tools to allow us to process your finance application in the most efficient and accurate manner possible. We, and the third parties we may pass your personal data to make a decision on whether to grant credit to individuals based on an algorithmic process.
Should you object to any decision made in relation to your finance application, please contact the Data Protection Officer.